The PECB ISO/IEC 20000 Lead Auditor training course provides you with the necessary knowledge and skills to conduct service management system (SMS) audits in accordance with widely recognized audit principles, procedures, and techniques. This training course has been developed to reflect the importance of an effective SMS audit. It aims to strengthen your skill set regarding the planning and conducting SMS audits in compliance with the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing.
Quality and Management
Lead Auditor
ISO/IEC 20000 Lead Auditor
Languages: English, Portuguese
Why should you attend?
The ISO/IEC 20000 Lead Auditor training course enables you to develop the competence to support an organization in the Quality and Management field, at Lead Auditor level.
Who should attend?
- Managers and consultants involved in Quality and Management
- Professionals seeking a Lead Auditor certification
Examination and certification
The exam fully meets the requirements of the PECB Examination and Certification Program. After passing the exam, you can apply for the credentials of this training course.